We know you may have questions, and we’re here to help! Below, you’ll find answers to some of the most common questions about our internet services. Whether you’re curious about speed, pricing, or installation, we’ve got you covered. If you don’t see your question here, feel free to reach out—we’re always happy to assist.
We offer high-speed internet services to rural communities, ensuring reliable and fast connectivity for residents and businesses.
Our internet plans offer speeds ranging from 25 Mbps to 1 Gbps, depending on the service area and plan selection.
Check here or contact our customer service team to confirm availability by entering your address.
No, all of our internet plans come with unlimited data, so you can browse, stream, and work without worrying about overages.
Installation typically occurs within 3-5 business days, depending on your location and technician availability.
Currently, we focus on providing exceptional internet services. Stay tuned for future updates on bundled options.
For general information, please call 1-833-727-2256.
If fibre is available in your area, you can log into the customer portal and select the package that best suits your needs.
Yes, there are seasonal services available. Call MOPC Network at 1-833-727-2256 for more information.
Fibre: After becoming a fibre customer, our installation team will schedule an appointment to connect a cable from the outside poles to your home, much like your power hookup. Your service provider will also deliver the necessary equipment for inside your home, ready to be plugged in and used. The installation process is swift, simple, and comes at no extra cost to you for the first 150 meters.
Wireless: After becoming a wireless customer, our installation team will schedule an appointment to install a receiver on the gable end of your home and run a cable from the outside to inside your home. The MOPC technician will install the necessary equipment inside your home and demonstrate everything works properly before leaving. The installation process is swift, simple, and comes at no extra cost to you.
To switch service providers, simply log into your customer account and select a new plan from the desired service provider. The new provider will send you the equipment required for their service, which is ready to be plugged in and used. Rest assured, the transition process is seamless and hassle-free.
At MOPC Network, we believe in giving you the freedom to choose the internet service provider that best meets your needs. Instead of limiting you to a single option, our county-owned fibre optic network empowers you to select from a variety of service providers. We provide the essential fibre optic infrastructure while fostering competition through open access. This means you have the flexibility to switch between providers (with 30 days notice) and access the best services available on our network. With MOPC Network, the choice is yours, ensuring you get the internet experience you deserve.
MOPC Network offers a range of services designed to fit your lifestyle. We’re always adding more options to keep you connected in ways that truly matter to you.
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